▶ May I have a look at your passport?
我可以看一下您的护照吗？
▶ Shall I call the porter?
我帮您叫行李员好吗？
▶ Please sign at the Cashier’s Counter when you check out.
退房时请您到收银台签名。
▶ May I reconfirm your departure date?
我能再次确认一下您离开的时间吗？
▶ Here is the key card to Room 508.
这是 508 房间的钥匙卡。
▶ A: Would you please show me your passport? Thank you… Here is your passport, Mr. Smith. Could I confirm your departure time again?
A：请出示您的护照，好吗？谢谢…… 这是您的护照，史密斯先生。我能再次确认一下您离开的时间吗？
▶ B: Yes, I should be leaving on the 20th.
B：好的，我预计在本月 20 日离开。
▶ A: How would you like to pay your bill?
A：您想用什么方式付账？
▶ B: My company has paid it for me.
B：我的公司已经为我结过账了。
▶ A: Here is your room key card. Your room number is 608. The porter will show you up. Have a nice evening.
A：这是您的房卡。您的房间号是 608。行李员会带您到房间。祝您度过一个愉快的夜晚。
▶ B: Thank you.
B：谢谢。
▶ (The guest with reservation comes to Front Desk of Great Wall Hotel to check in. Wang Ping handles the checking-in.)
（客人在长城饭店预订了客房，现在来前台办理登记入住手续。王平为客人办理入住手续。）
▶ Wang: Good morning. Welcome to our Great Wall Hotel. Is there anything I can do for you?
王：早上好。欢迎来到长城饭店。需要我为您服务吗？
▶ Guest: I’d like to check in.
客人：我想办理入住手续。
▶ Wang: Have you got the reservation?
王：您有预订吗？
▶ Guest: Yes, my company has booked a standard room for me.
客人：是的，公司为我预订了一间标准间。
▶ Wang: In whose name was the reservation made?
王：请问以谁的名义预订的？
▶ Guest: William Wells.
客人：威廉・威尔斯。
▶ Wang: Just a moment, please. I will check the registration list. Thanks for your waiting. You have a reservation of a standard room for four nights, right?
王：请稍等。我要查一下预订表。感谢您久等。您预订了一间 4 个晚上的标准间，对吗？
▶ Guest: That’s right.
客人：对。
▶ Wang: May I see your passport, please?
王：我能看一下您的护照吗？
▶ Guest: Sure. Here you are.
客人：好的。给你。
▶ Wang: Thank you. Please fill out this registration form. How would you like to pay the bill?
王：谢谢。请填写这张入住登记表。您想怎么付账？
▶ Guest: By American Express Card.
客人：用美国运通卡。
▶ Wang: May I take an imprint of your card, please?
王：请把您的卡让我授权一下，好吗？
▶ Guest: Certainly.
客人：好的。
▶ Wang: Sir, your room is 1136, on the eleventh floor. Here is your key card and breakfast coupon. The bellman will show you to your room. Have a good stay here.
王：先生，您的房间是 1136 号，在 11 层。这是您的房卡和早餐券。行李员将带您到房间。祝您入住愉快。
▶ Guest: Thank you.
客人：谢谢。
