▶ It’s our pleasure to have you at our hotel.
您光临本酒店，我们感到非常荣幸。
▶ Visitors are requested to register at the Front Desk according to the regulations of the Public Security Department.
根据公安部门的规定，访客应在前台登记。
▶ This is the Reception Counter where you can check in.
这是您办理入住的接待处。
▶ If you have a problem, you could turn to the hotel manager.
如果遇到问题，您可以找酒店经理。
▶ Please fill out the registration form.
请填写这张登记单。
▶ A: Good morning, sir. Welcome to Beijing Hotel. May I help you?
A：早上好，先生。欢迎光临北京酒店。能为您效劳吗？
▶ B: Yes. I’d like to check in.
B：是的，我要办理入住手续。
▶ A: How long do you wish to stay?
A：您打算住多久？
▶ B: Five weeks.
B：5 个星期。
▶ A: Could you please fill out this registration card? I will prepare the key card for you at once.
A：请把这张登记卡填一下，好吗？我马上为您准备房卡。
▶ B: Sure, no problem.
B：好的，没问题。
▶ (Alice, arriving at Beijing Hotel, would like to know something about the Front Desk here. The bellman gives the brief introduction.)
（爱丽丝到达北京酒店，想了解一下酒店前台所提供的服务。行李员给予简单介绍。）
▶ Bellman: Miss, may I take your luggage, please? How many pieces of luggage have you got?
行李员：女士，我能为您拿行李吗？请问您有几件行李？
▶ Alice: Altogether 3 pieces. Be careful, please. There is something fragile in it.
爱丽丝：总共 3 件。请当心一点。里面有易碎品。
▶ Bellman: All right. Please follow me to the Front Desk.
行李员：好的。请跟我去前台。
▶ Alice: The hall is so gorgeous and the Front Desk is very beautiful.
爱丽丝：酒店的大堂真华丽，前台也很漂亮。
▶ Bellman: Thank you for your comments. Watch your steps, please.
行李员：谢谢您的评价。请当心脚下。
▶ Alice: What kinds of services does the Front Desk provide?
爱丽丝：你们酒店的前台都提供什么服务？
▶ Bellman: It provides many kinds of services, like reservation service, registration service, check-in service, changing room service, extending service, enquiry service, luggage service, telephone service and check-out service.
行李员：前台提供多种服务，如预订服务、登记服务、入住服务、换房服务、延宿服务、问询服务、行李服务、电话服务和退房服务等。
▶ Alice: Oh, I see. I have to stay here for a long time, so if I need some services, I can go to the Front Desk.
爱丽丝：哦，我明白了。我得在这儿住很长时间。如果需要服务，我可以去前台。
▶ Bellman: Miss, we are here. The receptionist will help you check in. Have a good stay here.
行李员：女士，我们到了。接待员会为您办理登记入住手续。祝您住得愉快。
▶ Alice: Thank you.
爱丽丝：谢谢。
