Checking in 入住登记
▶ May I have a look at your passport? 我可以看一下您的护照吗？ ▶ Sh […]
Bellman 行李员
▶ How many pieces of luggage do you have? 您有几件行李？ ▶ Let […]
Doorman Service 酒店门童
▶ Good morning, would you like a taxi? 早上好，您想叫出租车吗？ ▶ S […]
Receiving guests 迎宾接待
▶ The bellboy will take you up. 行李员会领您上去。 ▶ You need to […]
Brief introduction of front desk 前台简介
▶ It’s our pleasure to have you at our hotel. 您光临 […]
Confirmation of reservation 确认预订
▶ When did you make the reservation? 请问您何时订的房？ ▶ I̵ […]
Changing reservation information 更改预定信息
▶ In whose name was the reservation made? 是以谁的名义预订的呢？ ▶ […]
Enquiry of relevant information 询问客房相关信息
▶ I will check our room availability for that day. 我会查询 […]
Enquiry of relevant information 询问客房相关信息
▶ I will check our room availability for that day. 我会查询 […]
Reservation for others 为别人预定酒店
▶ Room Reservation. 客房预订部。 ▶ May I have the surname of […]